Please carefully read the following terms and conditions relating to your participation in any of Mark Lack’s events or seminars which are conducted by The Peak Performance Club LLC (“Promoter”). These terms and conditions are relevant to all The Peak Performance Club LLC events and seminars. For the purposes of this site, and since registrants may register for only one event at a time, all events and seminars will be referred to from here forward in the singular tense as simply the “Seminar.”
By registering for the Seminar at any one of our locations (“Hotel”), you (the “Attendee”) signify your acceptance of and obligation to these terms and conditions. If you have objections to the following Terms and Conditions, you should not register for or attend the Seminar.
Attendee Conduct Promoter requires all Attendees to be respectful and professional to our staff, location hosts, speakers, and other attendees and their guests or families throughout the Seminar, even during non-scheduled downtime and breaks.
Promoter reserves the right to ask Attendee and/or their guests to leave the conference room and Hotel immediately should they be deemed rude, uncooperative, unprofessional, intoxicated or in possession of alcohol or any illegal substance. In such case, the Attendee’s tuition/fees for the Seminar will not be reimbursed under any circumstances and they will not receive any future products, services or correspondence from Promoter. Attendee will also not receive any of our advertised bonuses or qualify for our satisfaction guarantee or any other written or implied guarantee.
While we take every possible measure to ensure Attendee safety at the Seminar, we can not control everything. For this reason, Attendee is legally responsible for their safety and behavior and agrees to, and is held legally liable to, the following statements:
I, the willing Attendee of the Seminar, hereby accept all risk to my health and of my injury or death that may result from participating in the Seminar and I hereby release Promoter, Mark Lack, and their officers, employees, interns, contractors, sponsors and representatives from any and all liability to me, my personal representatives, estate, heirs, next of kin, and assigns for any and all claims and causes of action for loss of or damage to my property and for any and all illness or injury to my person, including my death, that may result from or occur during my participation at the Seminar, whether caused by negligence of the Promoter, its governing board, officers, employees, or representatives, or otherwise. I further agree to indemnify and hold harmless Promoter, Mark Lack and any third-party company from liability for the injury or death of any person(s) and damage to property that may result from my negligent or intentional act or omission while attending and participating in the Seminar. Under no circumstances will Promoter or Mark Lack or their assigns be held liability for my injury or death or any loss or damage of my personal belongings resulting from my participation in the Seminar. Should I require emergency medical treatment as a result of accident or illness arising during my attendance and participation in the Seminar, I consent to such treatment. I acknowledge and I agree to be financially responsible for any medical or legal bills that may be incurred as a result of emergency medical treatment. I will notify Promoter verbally and in writing if I am at any time injured prior to, during, or after the Seminar in my travels or attendance, or if I have medical conditions about which emergency medical personnel should be informed; however, I understand that Promoter is not legally obligated to act on that information in any way or to providing any medical service whatsoever to me. I agree that if I have any medical or psychological conditions that may hamper me from fully and healthfully participating in the Seminar that I will notify the Promoter and that the Promoter retains the right to ask that I not participate in portions of or the entirety of the Seminar.
Liability Disclaimer: No Professional Advice
The information contained in or made available by the Promoter, Mark Lack, or any third-party through the Seminar or their websites or services cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, mental, financial, medical, psychological, or legal fields. Promoter does not offer any professional personal, medical, financial or legal advice and none of the information contained in the Seminar should be confused as such advice. Neither Promoter, Mark Lack nor their assigns, sponsors, speakers, partners, contractors or any of their affiliates will be liable for any direct, indirect, consequential, special, exemplary or other damages to the Attendee or the Attendee’s business, including economic loss, that may result from participation in the Seminar or from the use of, or the inability to use, the materials, information, or strategies communicated through the Seminar or any products or services provided pursuant to the Seminar, even if advised of the possibility of such damages. Under no circumstances, including but not limited to negligence, will Promoter or Mark Lack be liable for any special or consequential damages that result from Attendee’s participation in the Seminar. To be clear: You, the Attendee, alone are responsible and accountable for your decisions, actions and results in life, and by your participation in our Seminar, you agree not to attempt to hold us, the Promoter or Mark Lack, liable for any decisions, actions or results that you make or experience in business or in life due to your participation in this Seminar at any time, under any circumstance.
Confidentiality and Non-Compete
Attendee hereby understands that the tools, processes, strategies, materials and information presented in the Seminar are confidential, copyrighted, and proprietary to the Promoter and agrees not to record, duplicate, distribute, summarize, teach or train from the Seminar materials in any manner whatsoever without the express written permission of Promoter. Any unauthorized use or distribution of these proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and Promoter will pursue legal action and full damages if these terms are violated in order to protect its rights.
Children under the age of 15 are not permitted to attend, and teens between 15-17 years old must be accompanied by a parent or guardian throughout the entire event.
During our Seminar, we will discuss several adult topics relating to personal and professional growth. We will also occasionally use adult or profane language to emphasize a point or connect with or surprise the audience (though we will never be lewd, and we will always use tact and discretion in doing so). Participants who are uncomfortable with such topics or language should not attend the Seminar.
Audio/Visual Rules and Release
Attendees may not, under any circumstance, use any type of recording device to capture the information provided at the Seminar. No recording devices, photography or videography is allowed in the Seminar room.
By participating in the Seminar, Attendee understands that portions of the Seminar’s live events may be recorded in video and audio and/or captured in still and/or digital photographs by the Promoter. Attendee agrees that the Promoter and its assigns have the right and permission to use such recordings and photographs should they include Attendee’s name, likeness, voice, biographical details, testimonial, or photograph for marketing, advertising or any other purpose in any media or format, online and/or offline, now or hereafter without further compensation, permission, or notification to the Attendee. Attendee understands and agrees that all recordings from the Promoter’s events are the exclusive rights of the Promoter and Attendee does not ask for or expect compensation for the use of recordings or photographs in which Attendee appears or speaks. Promoter owns all rights of any audio, video, and/or photograph captured during the Promoter’s Seminar or at any of the Promoter’s other live events.
Once Attendee registers for the Seminar, we make extensive arrangements and investments while anticipating their tuition and attendance, and, in the case of their cancellation, we incur significant administration hassles, expenses, and loss of business. Given this fact, we do not accept cancellations or issue refunds beginning 10 days after Attendee has registered for the Seminar. If Attendees cancel within 10 days of registering they will receive a full refund, but any Attendee seeking to cancel their registration after 10 days will not, under any circumstances, receive a refund. Again, this is due to the extremely limited seating for an event of this nature and with this caliber of celebrity speakers. If you are unsure of whether or not you can attend the event, do not register. If for whatever reason you are unable to attend the event after you have registered and after 10 days have passed since registering, we will happily transfer your ticket to someone else or allow you to attend a future Mark Lack event on the same topic at our sole discretion.
Note: The reason we have a cancellation policy like this is because each Seminar sells out and when an Attendee cancels we have to manage the administration challenges as well as gear up the marketing machine to fill the spot. That’s why we allow 10 days to cancel, but after that we do not issue refunds. It really does cost us substantial time and resources to process and refund a payment, to refund the promoter or affiliate from which the Attendee signed up, to communicate all this with Mark Lack and the Attendee and the promoter and the event planner for the Seminar, and to gear up the marketing machine to fill spots, which includes craft marketing messages, creating emails, postcards, mailings, involving Mark’s time, etc. Given the number of our Attendees it’s important for us to maintain this policy. This is our only method to ensure that serious participants signup and that we do not lose business on empty seats. Attendees can request cancellations or to attend a future event via the correspondence information below.
We don’t believe in “get rich” programs – only in hard work, adding value, building a real and professional career, and serving others with excellence and constancy. Our programs are intended to help you grow and achieve better results and to make a difference in the world while growing your personal brand. Our programs take a lot of work and discipline just like any worthwhile endeavor or professional continuing education program. Please don’t enroll in our programs if you believe in the “money for nothing get rich quick” myth or ideology; we only want serious people dedicated to real professional development who want to add value and move humanity forward. As stipulated by law, we can not and do not make any guarantees about your ability to get results or earn any money with our ideas, information, tools or strategies. We don’t know you and, besides, your results in life are up to you. Agreed? We just want to help by giving great content, direction, and strategies. What we can guarantee is your satisfaction; we give you a 30-day 100% satisfaction guarantee, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Making decisions based on any information presented in our products, events, services, or web site, should be done only with the knowledge that you could experience risk or losses just like any entrepreneurial endeavor. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance. We feel transparency is important on this matter, and we hold ourselves (and you) to an incredibly high standard of integrity. That’s why we also put our disclaimers on all our pages, why we give you our contact information to you for any questions, and why we give you a 100% satisfaction guarantee on all of our products and programs. Please let us know if you have any questions.
As stated on our Site and in our marketing materials, we guarantee that Attendees will be 100% satisfied with the Seminar should they attend the entire event. Satisfaction is defined as the Attendees belief that we have delivered on what we have promised in promoting the Seminar based on our Seminar registration site(s). If Attendees are not satisfied at the conclusion of the event after having attended the entire event, and they notify us in the manner described herein, we will refund their tuition to the Seminar. Airfare and hotel accommodations will not be reimbursed under any circumstance. Participants who are not satisfied with the Seminar must, at the immediate conclusion of the Seminar, verbally notify one of our staff members of their dissatisfaction. Unsatisfied Attendees must also turn in all of their course materials as well as their personal notes taken from the seminar. In some cases an Unsatisfied Attendee may be asked to submit a letter explaining their reasons for dissatisfaction. Any reimbursements will be made within 30 days of the event. All reimbursements are at the sole discretion of the Promoter and all Promoter decisions are final and binding. Any statements of dissatisfaction or requests for refunds received after 24 hours of the event will not qualify for this guarantee.
Note: A guarantee represents a promise about the quality of services delivered; if an attendee never experienced the services (i.e. attends the Seminar), the guarantee obviously does not apply. Further, the guarantee cannot be substituted or confused with the Cancellation Policy.
For correspondence, contact:
The Peak Performance Club LLC
(The Peak Performance Club owns Shorten The Gap)
30767 Gateway Place P.O. box 202
Rancho Mission Viejo, CA 92694
Review and Jurisdiction
These Terms are subject to change at any time and at the sole discretion of the Promoter. Please visit the site regularly for updates.